Although in today’s technology age everything is rapidly digitalizing, the most important element in sectors such as Hotel and Restaurant is still ‘human’.
In the light of our experience in the service sector, we understand that businesses’ successes are directly proportional to their having educated and knowledgeable teams. With this awareness and responsibility,
We find education is very valuable, we organize trainings under many different headings
In all trainings we organize, our aim is to raise service standards in hotels and restaurants, increase guest satisfaction and gain guest loyalty.
You will find the titles of some of the training courses we offer below. so you can plan to provide periodically to your newly opened establishment or ongoing employee;
CULINARY TRAINING This training aims to combine the cooking and pastry knowledge of the participants with new trends and enrich their knowledge and skills with creativity and improve the presentation standards.
FOOD SAFETY AND HYGIENE Training provided on food and personal hygiene is prepared specially for restaurant staff considering their various operating fields. The aim is to raise awareness regarding this issue and make it a habit.
OPERATIONAL SERVICE AND BAR TRAINING
FROM A TO Z All the training required for bar-oriented service is provided, along with the training for improving food service in your operations, by the industry specialist trainers
COFFEE BARISTA TRAINING From the history of coffee to coffee service, this training offers the most vital knowledge and skills to ensure that participants reach the irresistible taste of the coffee.
FOR YOUR DEPARTMENTS
If you wish you can provide training on “Delivering High Quality Guest Service” separately for each department. In this way, you have the chance to improve the general knowledge and skills of your personnel by covering the special cases for departments.
These training activities are:
Training on General Knowledge and Skills
Receptionist
Bellboy
Switchboard Operator
Reservation
Food and Beverage Service Staff –
Room Service
We offer special training for your Food and Beverage Departments in terms of operational and management skills.
SERVICE TRAINING
FOR YOUR EMPLOYEES DELIVERING HIGH QUALITY GUEST SERVICE This training identifies the concepts of internal and external guest and enhances the communication skills r